2. Account & invite codes: access is by invite code. Keep your code confidential; we may revoke codes for abuse or non-payment.
3. 會員級別與額度
不同會員級別對應不同 AI 額度與備份頻率。升級與充值目前經由聯絡客服辦理，詳情以客服說明為準。
3. Membership & quota: plans map to AI quota and backup frequency. Upgrades are handled via customer service.
4. 可接受使用
您不得利用本服務從事任何違法、欺詐、侵權或濫用 AI 之行為，亦不得嘗試破解、干擾本服務。
4. Acceptable use: no illegal, fraudulent, infringing, or abusive use; no tampering with the service.
5. AI 內容免責聲明
本服務的 AI 生成內容（包括話術、分析、房源文案、定價建議等）僅供參考，不構成專業地產、法律或財務意見。實際成交、定價與合約決策，請諮詢持牌地產代理及相關專業人士，並以官方資料為準。AI 回覆由我們接入的第三方高級 AI 大模型（例如 ChatGPT、OpenAI 等主流模型）生成，其內容與可用性亦受該等供應商影響；我們不就 AI 內容的準確性或決策後果作出保證或承擔責任。
5. AI disclaimer: AI-generated content is for reference only and is not professional property, legal, or financial advice. Verify with licensed agents and official sources; we make no warranties about accuracy or outcomes. AI replies are produced by third-party advanced AI models (e.g., ChatGPT, OpenAI and similar) we integrate, and their content and availability are also subject to those providers.
6. 資料與私隱
您的客戶業務資料：體驗版僅儲存於您的瀏覽器本地，無雲端備份；基礎版與專業版會自動以端到端加密（AES-GCM）形式備份並儲存於伺服器，伺服器無法讀取其內容（詳見《隱私政策》）。使用 AI 功能時，您的對話與提示內容會傳送至我們接入的第三方高級 AI 大模型（例如 ChatGPT、OpenAI 等主流模型）以生成回覆，並受其各自條款規管；您的客戶資料不會自動發送給 AI。
6. Data & privacy: on the Trial plan your business data stays in your browser by default with no cloud backup; on Basic and Pro plans it is automatically backed up and stored end-to-end encrypted (AES-GCM) and cannot be read by our server (see Privacy Policy). When you use AI features, your conversation content is sent to a third-party advanced AI model (e.g., ChatGPT, OpenAI and similar) to generate replies and is governed by that provider's terms; your client data is not automatically sent to the AI.
8. Limitation of liability: the service is provided "as is"; we are not liable for indirect or consequential losses to the extent permitted by law.
9. 終止
您可隨時停止使用；我們亦可因違反本條款或濫用而終止您的存取。
9. Termination: you may stop anytime; we may terminate access for violations or abuse.
10. 聯絡我們
如有條款疑問，請聯絡客服。
10. Contact: for questions about these terms, please contact customer service.
English version（英文版）
Terms of Service — Winlou Pro
Use of the service constitutes acceptance of these terms. Access is by invite code, which you must keep confidential; we may revoke codes for abuse or non-payment. Plans determine AI quota and backup frequency; upgrades are handled via customer service.
AI-generated content is for reference only and is not professional property, legal, or financial advice — verify with licensed agents and official sources. On the Trial plan your business data is stored in your browser by default with no cloud backup; on Basic and Pro plans it is automatically backed up and stored end-to-end encrypted and unreadable by our server (see Privacy Policy). When you use AI features, your conversation content is sent to a third-party advanced AI model (e.g., ChatGPT, OpenAI and similar). Upgrades are manual with no auto-billing; refunds are case-by-case. The service is provided "as is" and we are not liable for indirect or consequential losses. We may terminate access for violations.